The 24/7 Agent Playbook

From chatbot to agent that reports in

An agent watches your inbox, calendar and tools, does the prep work in the background, and only taps you when a decision is yours.

• It speaks first: a short morning brief, then check-ins only when something needs you.
• It works offline: its own cloud computer and browser, so work carries on with your laptop closed.
• It asks first: it drafts freely, but waits for your tap before it sends, pays, signs or deletes.

Four agents, four jobs

Getting Duet

• Join the waitlist on the Claude Duet page on claude.com.
• Use the exact email on your Claude account; access is tied to it.
• Add your company and the first task you'd hand off ("chase overdue invoices" beats "help with admin").
• Pick Pro or Max and your phone type, then finish setup on your phone when the invite lands.

Build your own agent today

A Claude paid plan already has the parts: connectors (Gmail, Calendar, Drive, Slack…) and scheduled tasks that run in the cloud. Example, weekdays at 08:00 Dubai time:

Check my email and calendar from the last 24 hours. Give me a
5-line brief: today's meetings, anything urgent, emails waiting
on me for more than 2 days, and one thing I should not forget.
Draft replies for the urgent ones but do not send anything.

Ground rules

• Drafts, not sends: every message, payment and signature waits for your approval.
• Start with read access, one tool at a time.
• Never share passwords or card numbers in chat.
• Review weekly: 10 minutes on Friday to check what it did.

The full playbook

The PDF has the invoice chaser and Friday wrap-up tasks, the connection order, and 10 prompts that run a business.

Questions people ask